Privacy Policy

Effective Date: August 12, 2026
Last Updated: August 12, 2026

Hawker-Betts Team (“we,” “us,” “our,” or “Hawker-Betts Team”) respects your privacy and is committed to protecting the personal information you provide when using CanmoreRealEstate.com (the “Website”).

This Privacy Policy explains how we collect, use, disclose, protect and retain personal information when you visit or use our Website, contact us, request information about a property, subscribe to communications, or otherwise interact with us.

We operate in Alberta and handle personal information in accordance with applicable Canadian privacy laws, including Alberta’s Personal Information Protection Act (PIPA), where applicable.

1. Personal Information We Collect

“Personal information” generally means information about an identifiable individual.

Depending on how you interact with the Website, we may collect information such as:

• Your name;
• Email address;
• Telephone number;
• Mailing or property address;
• Information you provide when requesting information about a property;
• Your buying, selling or real-estate preferences;
• Information you provide when submitting an inquiry or contacting our team;
• Information provided when subscribing to newsletters or other communications;
• Information contained in messages, comments or other communications you send to us;
• Website usage information, including pages visited, searches performed, approximate location, browser type, device information and IP address;
• Information collected through cookies and similar technologies; and
• Any other information you voluntarily provide to us.

We do not generally seek to collect sensitive personal information through the Website. Please do not submit sensitive information unless it is specifically requested and necessary for the services you are seeking.

2. How We Collect Information

We may collect personal information:

• Directly from you when you submit a contact or inquiry form;
• When you request information about a property;
• When you communicate with us by email, telephone, Text or other means;
• When you subscribe to a newsletter or other marketing communication;
• When you use property-search or other Website features;
• Automatically through cookies, analytics tools and similar technologies; and
• From third parties where permitted by law and reasonably necessary for our business activities.

Where practical, we will collect personal information directly from the individual to whom it relates.

3. How We Use Personal Information

We may use personal information for reasonable business purposes, including to:

• Respond to your inquiries;
• Provide information about properties, listings and real-estate services;
• Assist with buying, selling or evaluating real estate;
• Arrange appointments, property viewings or consultations;
• Communicate with you about properties or services that may be of interest to you;
• Provide requested newsletters, market updates or other communications;
• Improve our Website, services and customer experience;
• Understand how visitors use the Website;
• Maintain Website security and prevent fraud, abuse or unauthorized activity;
• Maintain business and transaction records;
• Comply with applicable legal and regulatory requirements; and
• Carry out other purposes that are communicated to you at the time information is collected or that are otherwise permitted by law.

We will not use personal information for purposes that are unrelated to the purposes described in this Privacy Policy without obtaining additional consent where required by law.

4. Consent

Where required by applicable privacy legislation, we will obtain your consent before collecting, using or disclosing your personal information.

By voluntarily providing personal information through the Website, you consent to its collection, use and disclosure for the purposes described in this Privacy Policy, subject to any applicable legal exceptions.

You may withdraw consent to certain uses of your personal information, subject to legal or contractual restrictions and reasonable notice.

For example, if you no longer wish to receive marketing emails, you may unsubscribe using the unsubscribe mechanism contained in the communication or contact us using the information below.

Withdrawal of consent does not affect our ability to continue using or disclosing information where permitted or required by law.

5. Marketing Communications

If you subscribe to newsletters, property alerts, market updates or other communications, we may use your contact information to send you information about real estate, properties, market conditions, services and related opportunities.

You can unsubscribe from marketing communications at any time by using the unsubscribe link provided in the communication or by contacting us.

Even if you opt out of marketing communications, we may continue to send non-promotional communications where reasonably necessary, such as communications relating to a transaction, inquiry, appointment or service you have requested.

6. Cookies and Similar Technologies

CanmoreRealEstate.com may use cookies, pixels, tags, scripts and similar technologies. (i.e Google, Meta, etc.)

These technologies may be used to:

• Enable Website functionality;
• Remember preferences;
• Understand Website traffic and usage;
• Measure the effectiveness of marketing;
• Improve Website performance;
• Provide relevant advertising; and
• Detect and prevent security issues or abuse.

Some cookies may be placed by third-party service providers that provide analytics, advertising, mapping, property-search or other Website functionality.

You can generally control cookies through your web browser settings. Disabling certain cookies may affect the functionality of the Website.

7. Analytics and Website Performance

We may use third-party analytics services to understand how visitors use our Website.

These services may collect information such as:

• IP address;
• Device and browser information;
• Pages visited;
• Referral information;
• Approximate geographic location;
• Time spent on pages; and
• Interactions with Website features.

We use this information primarily to understand Website performance, improve our services and measure marketing effectiveness.

Third-party analytics providers may process information in accordance with their own privacy policies.

8. Third-Party Services

The Website may incorporate services provided by third parties, including property-listing services, MLS-related services, analytics providers, advertising platforms, mapping services, email providers, hosting providers and other technology providers.

These third parties may collect or process information in connection with the services they provide.

We may disclose personal information to service providers where reasonably necessary to operate our Website, provide requested services, communicate with you, process information or conduct our business.

We expect our service providers to use personal information only for the purposes for which it is provided or as otherwise permitted by law.

9. Property Listings and MLS® Information

The Website may display property listings and related information obtained from real-estate listing databases, MLS® systems, REALTORS® and other sources.

Property information displayed on the Website may be processed or supplied by third parties and may be subject to the privacy policies and terms of those third parties.

We are not responsible for the privacy practices of third-party websites or services that may be linked to or integrated with our Website.

10. Disclosure of Personal Information

We do not sell your personal information.

We may disclose personal information where reasonably necessary for the purposes described in this Privacy Policy, including to:

• Our agents, employees and representatives;
• Service providers and technology providers;
• Website hosting and maintenance providers;
• Email and marketing service providers;
• Analytics and advertising providers;
• Real-estate service providers involved in a transaction;
• Professional advisors, such as lawyers, accountants and insurers;
• Government agencies or regulators where required or permitted by law;
• Law enforcement where legally required or authorized; and
• Other parties with your consent or where otherwise authorized by law.

We limit disclosure of personal information to what is reasonably necessary for the applicable purpose.

11. Information Processed Outside Canada

Some service providers we use may store or process information outside Canada, including in the United States or other jurisdictions.

When personal information is processed outside Canada, it may be subject to the laws of the jurisdiction where it is stored or processed. Those laws may permit government authorities or other parties to access information in circumstances that may differ from Canadian law.

We take reasonable steps to select service providers and protect personal information in accordance with applicable privacy requirements.

12. Security

We use reasonable administrative, technical and physical safeguards designed to protect personal information against unauthorized access, collection, use, disclosure, copying, modification, loss or destruction.

Security measures may include:

• Access controls;
• Password protection;
• Secure website connections;
• Restricted access to personal information;
• Appropriate data-storage practices; and
• Monitoring and security procedures where appropriate.

No method of transmitting or storing information is completely secure. We cannot guarantee that information transmitted over the Internet will always be completely secure.

13. Retention of Personal Information

We retain personal information only for as long as reasonably necessary to fulfill the purposes for which it was collected, to provide services, maintain appropriate business records, resolve disputes, enforce agreements or comply with legal and regulatory requirements.

When personal information is no longer reasonably required, we will take reasonable steps to securely destroy, delete or anonymize it, subject to applicable legal and business requirements.

14. Accessing and Correcting Your Personal Information

Subject to applicable law, you may request access to personal information we hold about you.

You may also request that inaccurate or incomplete personal information be corrected.

Requests should be made in writing and should provide sufficient information for us to identify the records being requested.

We may need to verify your identity before responding to an access or correction request.

Certain information may be excluded from access where permitted or required by law.

15. Privacy Questions and Complaints

If you have a question, concern or complaint about how we handle your personal information, please contact our Privacy Officer.

Privacy Officer: Drew Betts
Email: info@canmorerealestate.com
Telephone: 403-678-7557
Mailing Address: 201A, 101 10^th Street, Canmore, AB, T1W0G7

We will review privacy inquiries and complaints and will take reasonable steps to investigate and respond.

If you are not satisfied with our response, you may have the right to contact the Office of the Information and Privacy Commissioner of Alberta (OIPC).

The OIPC oversees Alberta’s private-sector privacy legislation, including PIPA.

Office of the Information and Privacy Commissioner of Alberta

16. Children’s Privacy

The Website is intended primarily for adults and is not directed toward children.

We do not knowingly collect personal information from children through the Website.

If you believe that a child has provided personal information to us, please contact our Privacy Officer.

17. Links to Other Websites

Our Website may contain links to third-party websites, including real-estate, government, community, social-media and other websites.

We are not responsible for the privacy practices, security or content of third-party websites.

We encourage you to review the privacy policy of any third-party website before providing personal information.

18. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes to our business practices, Website functionality, technology, legal requirements or privacy practices.

When we make changes, we will update the “Last Updated” date at the top of this Privacy Policy.

Your continued use of the Website after an updated Privacy Policy is posted constitutes your acknowledgment of the updated policy, to the extent permitted by applicable law.

19. Mobile Messaging Privacy

Notwithstanding anything else contained in this Privacy Policy, mobile information, including phone numbers, text messaging originator opt-in data, and consent, will not be sold, rented, shared, or disclosed to third parties or affiliates for marketing or promotional purposes.

All other categories of information sharing described in this Privacy Policy expressly exclude text messaging originator opt-in data and consent. Such information will not be shared with any third parties, except where necessary with aggregators, telecommunications carriers, and service providers solely for the purpose of providing and supporting our text messaging services.

20. Contact Us

If you have questions about this Privacy Policy or our privacy practices, please contact:

Hawker-Betts Team
Canmore, Alberta, Canada
Phone: 403-678-7557
Email: info@canmorerealestate.com
Website: CanmoreRealEstate.com

The Website currently publicly identifies 403-678-7557 and info@canmorerealestate.com as contact information.